Frequently asked questions

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How much sperm should I freeze?
Sperm freezing
What are the success rates of frozen sperm?
Sperm freezing
How long can sperm be frozen?
Sperm freezing
Who should consider sperm freezing?
Sperm freezing
What happens if I die? Can my partner use my sperm?
Security & privacy
Will Legacy analyze or store my genetic information as part of the process of sperm testing and freezing?
Security & privacy
What happens to my frozen samples if Legacy ceases to exist?
Security & privacy
What is your privacy policy?
Security & privacy
What happens if my sample is delayed in transit?
Process & kit components
How long does it take to receive my results?
Process & kit components
Which testing/freezing options are right for me?
Trying to conceive
Sperm testing
Cancer treatment
What is the minimum amount of sperm or semen needed for testing and freezing?
Process & kit components
Can I wait to purchase cryogenic storage after the analysis?
Process & kit components
What if I have a question or issue about my FedEx pick-up?
Troubleshooting
Where can I drop off my kit for return shipping?
Process & kit components
What do I do with the gel packs in my Legacy kit?
Process & kit components
When should I produce my sample? Does it matter what time of day?
Process & kit components
What should I do before receiving the kit?
Process & kit components
Can I only produce my sample through masturbation?
Process & kit components
Do I need to be home to receive the kit?
Process & kit components
What is the sperm transport liquid?
Process & kit components
Do I need to have a doctor’s referral to order sperm testing or freezing?
Process & kit components
What is the red plastic "padlock" that came with my kit?
Process & kit components
When the kit arrives, do I need to use it right away?
Process & kit components
Is STI testing covered by insurance?
Pricing & payment

Don’t leave family to chance.