Sperm freezing

How many vials of sperm should I freeze before TRT?
If I test positive for one or more STIs, can I still freeze my sperm?
Who is the For Tomorrow bundle best for?
When should I test/freeze my sperm?
How many vials of sperm should I freeze before my vasectomy?
Can I use Legacy if I’m under 18?
How long does it take to freeze sperm with Legacy?
What are my chances of conceiving with frozen sperm?
I may use a surrogate or gestational carrier to start a family in the future. Can I work with Legacy?
How can I use my frozen sperm after I transition?
How long can my sperm stay frozen?
When should I freeze my sperm before hormone therapy?
Will I be charged more for sperm freezing if I test positive for an STI?
If I'm freezing more than one sample, do I need to do STI testing again?
How does Legacy protect my frozen sperm sample?
Can you ship my frozen sperm sample internationally?
Can I upgrade my sperm freezing plan or add additional samples?
Will my sperm storage plan automatically renew?
If I freeze my sperm with Legacy, can it be donated to a friend or family member?
Can I use my frozen sperm for ICSI?
Can I use my frozen sperm for IUI?
Can I use my frozen sperm for IVF?
Where is my sample stored?
How much sperm should I freeze?
What are the success rates of frozen sperm?
How long can sperm be frozen?
Who should consider sperm freezing?
What is the minimum amount of sperm or semen needed for testing and freezing?
Can I wait to purchase cryogenic storage after the analysis?
How can I use my frozen sperm?

Trying to conceive

What else can I do to improve my fertility?
How many male fertility supplement capsules should I take per day?
Should I get a semen analysis before starting a male fertility supplement?
What’s inside the Male Fertility Supplement
Will my fertility return if I stop taking estrogen or T-blockers?
What are my chances of conceiving with frozen sperm?
I may use a surrogate or gestational carrier to start a family in the future. Can I work with Legacy?
How can I use my frozen sperm after I transition?
How long can my sperm stay frozen?
I'm trying to conceive. When should I test my sperm?
Which testing/freezing options are right for me?

Sperm testing

What clinical standards does Legacy use to assess semen samples?
How do clients receive their results?
Should I get a semen analysis before starting a male fertility supplement?
How does working as a firefighter affect my fertility?
How does chemical exposure affect my fertility?
How does radiation affect fertility and sperm health?
Will my fertility return if I stop taking TRT?
Will my fertility be protected if I take hCG along with TRT?
How will other protocols to increase testosterone (i.e. Clomid) affect my fertility?
How will testosterone replacement therapy (TRT) affect my fertility?
When should I test/freeze my sperm?
What are all the key metrics of sperm health?
What does the Advanced Semen Analysis with Sperm DNA Fragmentation Testing measure?
Who should do sperm DNA fragmentation testing?
What does the Advanced Semen Analysis measure?
What’s included with an at-home sperm testing kit?
Can I use Legacy if I’m under 18?
How important is sperm morphology to my overall fertility?
What if my test has a positive result for one or more STIs?
Do I need to complete an STI/STD panel prior to testing or freezing my sperm?
If I have abnormal semen analysis results, can Legacy offer me treatment?
What is sperm DNA fragmentation analysis?
Do I need an additional kit to test for DNA fragmentation?
How important is sperm motility to my overall fertility?
Who should consider sperm testing?
I have tested multiple samples. Which one should I store?
What is the minimum amount of sperm or semen needed for testing and freezing?
Are home sperm tests accurate?
What parameters does Legacy’s at-home sperm analysis test for?
How does Legacy analyze sperm?

Pricing & payment

Can I use my FSA or HSA to pay for male fertility supplements?
How much does shipping cost?
What’s the difference between insurance coverage, FSA/HSA, and fertility benefits programs?
Which Legacy products and services are covered by insurance or fertility benefits?
Will I owe a deductible or co-insurance payment?
Do I need a referral?
How to pay
Do supplementary fertility benefits providers cover sperm testing or freezing with Legacy?
How to pay for sperm DNA fragmentation testing
What is the cost of withdrawing or transferring my frozen sperm?
Will my sperm storage plan automatically renew?
Is STI testing covered by insurance?
How much does a sperm DNA fragmentation test cost?
How much does freezing sperm cost with Legacy vs. at a clinic or sperm bank?
What happens if I buy freezing, but my sample is deemed not viable for freezing?
How much is semen analysis with Legacy vs. at a clinic?
Does insurance cover sperm freezing or testing with Legacy?
Do you offer military discounts?
Do you offer payment plans?
Are Legacy’s products FSA/HSA eligible?
Do Veterans' benefits cover sperm freezing or testing with Legacy?

Process & kit components

How do clients receive their results?
How do I ship the kit back to Legacy?
How long can the sperm sample stay stable after collection?
At what temperature should I store my Legacy kit?
How long does the kit last before it needs to be used?
How fast are Legacy kits shipped?
What’s included with Legacy’s at-home sperm testing & freezing kit?
How does testing & freezing my sperm work with Legacy?
Who is the Forever bundle best for?
What’s included in the Forever bundle?
What’s included with an at-home sperm testing kit?
Can I use Legacy if I’m under 18?
I may use a surrogate or gestational carrier to start a family in the future. Can I work with Legacy?
I have sperm frozen with Legacy. Will Legacy ever sell, donate, or share this frozen sperm?
Can I use frozen sperm for IUI, IVF or ICSI?
What is my ClientID? Where can I find it?
I sent my kit back without registering it. What should I do?
Should I refrigerate my sperm sample while waiting for pick-up or drop-off?
How do I set up my client dashboard?
My sample was not picked up. What should I do?
I placed my order, but I haven't received a confirmation email.
How can I reset my password?
I produced my sample after too long/too short a period of abstinence. How will that affect my sample?
What happens if I send the kit back without the security padlock?
I accidentally removed the security padlock. What should I do?
I didn't refrigerate the sperm transport liquid. What should I do?
My sample was received by the lab, but it wasn't analyzed. Why?
I want to talk to a specialist about my results. How can I schedule an appointment?
What kind of report do I get?
Can you ship my frozen sperm sample internationally?
What is the process like to transfer or withdraw my sample from storage?
Can I upgrade my sperm freezing plan or add additional samples?
If I freeze my sperm with Legacy, can it be donated to a friend or family member?
Can I use my frozen sperm for ICSI?
Can I use my frozen sperm for IUI?
Can I use my frozen sperm for IVF?
Where is my sample stored?
What's the difference between samples and vials?
What happens if I die? Can my partner use my sperm?
Will Legacy analyze or store my genetic information as part of the process of sperm testing and freezing?
What happens to my frozen samples if Legacy ceases to exist?
What is your privacy policy?
What happens if my sample is delayed in transit?
How long does it take to receive my results?
Can I wait to purchase cryogenic storage after the analysis?
What if I have a question or issue about my FedEx pick-up?
Where can I drop off my kit for return shipping?
What do I do with the gel packs in my Legacy kit?
When should I produce my sample? Does it matter what time of day?
What should I do before receiving the sperm testing & freezing kit?
Can I only produce my sample through masturbation?
Do I need to be home to receive the kit?
What is the sperm transport liquid?
Do I need to have a doctor’s referral to order sperm testing or freezing?
What is the red plastic "padlock" that came with my kit?
When the kit arrives, do I need to use it right away?
How does Legacy freeze sperm?
How long does the process take?
How do sperm stay alive during overnight shipping?
What's the process step-by-step?
What’s included with an at-home sperm testing or sperm freezing kit?

Gender transition

Is Legacy’s team familiar with working with trans women and non-binary clients?
How can I use my frozen sperm after I transition?
How many vials of sperm should I freeze before starting hormone therapy?
How does gender-affirming surgery, such as vaginoplasty or vulvoplasty, affect fertility?
I already started hormone therapy. Is it too late to freeze my sperm?
When should I freeze my sperm before hormone therapy?
Will my fertility return if I stop taking estrogen or T-blockers?
How does gender-affirming hormone therapy affect fertility?
Can trans women use Legacy to freeze their sperm?
Will Legacy use my name and pronouns?
I'm transitioning. Can I use Legacy?
I plan to use a surrogate or gestational carrier. Can I work with Legacy?

Cancer treatment

How many vials of sperm should I freeze before starting cancer treatment?
How can I use my frozen sperm after cancer treatment?
How long can my sperm stay frozen after cancer treatment?
Does Legacy offer discounts for clients with a cancer diagnosis?
Does insurance cover sperm freezing before cancer treatment?
How does cancer surgery affect fertility and sperm health?
How does chemotherapy affect fertility and sperm health?
Does Legacy serve cancer patients?

Vasectomy & vasectomy reversal

How many vials of sperm should I freeze before a vasectomy?
I already had a vasectomy. Is it too late to freeze my sperm?
My vasectomy is happening really soon. Can I still use Legacy to freeze my sperm?
How many vials of sperm should I freeze before my vasectomy?
How effective is a vasectomy reversal?
How effective is a vasectomy?
When should I test my semen after a vasectomy?
When should I freeze my sperm before a vasectomy?
What’s the process of vasectomy?
Should I freeze my sperm prior to my vasectomy?
Should I test my sperm post vasectomy?
Should I test my sperm after a vasectomy reversal?

STI testing

If I test positive for one or more STIs, can I still use my sperm for IUI or IVF?
If I test positive for one or more STIs, can I still freeze my sperm?
Do I perform my STI test before or after sperm analysis?
How is STD testing done?
When should I get tested for STIs/STDs?
What is STI testing?
What’s the difference between an STI and a STD?
What is a sexually transmitted infection (STI)?
Why do I need an STI panel?
What if my test has a positive result for one or more STIs?
Do I need to complete an STI/STD panel prior to testing or freezing my sperm?
Will I be charged more for sperm freezing if I test positive for an STI?
Can I meet with a Legacy provider to review my STI testing results?
If I test positive for an STI, can Legacy offer me treatment?
If I test positive for one or more STIs, can it affect the quality of my sperm, or the health of any embryos I create?
I was possibly or definitely exposed to a sexually transmitted infection. How long should I wait before STI testing for the most accurate results?
If I test positive for one or more STIs, should I test again in the future?
If I'm freezing more than one sample, do I need to do STI testing again?

Military & Veterans

How do I submit my Legacy costs for reimbursement with the Department of Defense?
What's an advance medical directive, and do I need one for sperm freezing?
What does the $500 Department of Defense sperm freezing reimbursement actually cover?
Am I eligible for the Department of Defense's $500 sperm freezing reimbursement?
What is the new 2026 Department of Defense Fertility Preservation benefit?
How might military work affect my fertility?
I get care through the VA. Am I covered for Legacy services?
Does Legacy offer military discounts?
How can Veterans access Legacy services?
Do Veterans' benefits cover sperm freezing or testing with Legacy?

Fertility treatment & third-party reproduction

I'm transitioning. Can I use Legacy?
I'm interested in using a known or directed sperm donor. Can I work with Legacy?

Security & privacy

Will Legacy donate or sell my sperm?
Is Legacy registered with the FDA?

Clinical science

What clinical standards does Legacy use to assess semen samples?
Is Legacy CLIA certified?
How long can the sperm sample stay stable after collection?

Troubleshooting

How long does the kit last before it needs to be used?
My kit didn't arrive by the estimated delivery date. Can I get a refund?
What happens if my sample doesn't have any sperm?
What happens if my first sample is deemed not viable for freezing?
What happens if there's no sperm found in my sample?

Healthcare providers & clinical partners

How do clinicians receive results for their patients referred to Legacy?
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