We’ve always prided ourselves on the best client service in the industry. To this end, we’ve built out a complete Help Center that is accessible to you at any time via the chat icon at the bottom right of your screen. The Help Center covers the following topics:<\/p>\n
Making a Decision<\/strong><\/p>\n<\/div>\n<\/div>\n Everything you might want to know about the company before making a purchasing decision. It covers everything from our contingency planning to our legal certifications to our privacy policies.<\/p>\n Worried Something Might Have Gone Wrong?<\/strong><\/p>\n In case you have any time-sensitive questions, this section covers the most frequently asked questions in case you need an answer ASAP.<\/p>\n Receiving, Using, and Returning the Kit<\/strong><\/p>\n<\/div>\n<\/div>\n This covers all the steps before, during, and after producing a sample for testing<\/a> and freezing<\/a>.<\/p>\n Results & Specialists<\/strong><\/p>\n<\/div>\n<\/div>\n Understanding and interpreting your results, including the opportunity to speak with a specialist, whether or not you’re already a client.<\/p>\n The Science<\/strong><\/p>\n<\/div>\n<\/div>\n Learn more about our processes and how we work, including how we conduct our clinical analysis, how we prepare samples for long-term cryogenic storage, and how we built the best redundancies in the industry.<\/p>\n LGBTQ & Insemination<\/strong><\/p>\n<\/div>\n<\/div>\n If you’re in a same-sex relationship, considering or currently in the process of transitioning, or are interested in using Donor Sperm, Known Sperm, or surrogacy, this section covers your options.<\/p>\n In all cases, you can reach us anytime.<\/p>\n General questions?<\/strong> Call us at (617) 514 0901, e-mail us at clientservices@givelegacy.com, or schedule a time to talk via this link<\/a><\/span>.<\/p>\n