You should abstain from ejaculation (masturbation or intercourse) for at least 2, but not more than 5 days before producing your sample for most accurate results. You should collect and ship your sample on the same day: Monday–Thursday, not Friday, Saturday, or Sunday, as our lab is not open on the weekend.
When you're ready to collect your sample, register your kit by scanning the QR code on your shipping box with your smartphone camera. This will allow you to set up carrier pick-up or find a drop-off location. If possible, produce your sample just before at-home pick-up/drop-off at a participating shipping location to reduce transit times.