If no one arrived during the scheduled window to pick up your sample, please let the Legacy team know as soon as possible. They will follow up with the shipping carrier on your behalf. Email clientservices@givelegacy.com or call 617-514-0901.
In the meantime, you may drop off your kit at a participating shipping location. You must return your kit to the same shipping partner that delivered it (i.e. FedEx, if it was delivered by FedEx, or UPS, if it was delivered by UPS).