My kit didn't arrive by the estimated delivery date. Can I get a refund?

Estimated delivery dates are not guarantees. We ship expedited orders as soon as possible and partner with leading carriers for expedited shipping. However, delays may occur due to factors outside our control. We cannot provide a refund or cancellation of your purchase or your expedited shipping fee if your kit does not arrive by the estimated delivery date.

For an order with multiple kits (such as a For Tomorrow or Forever bundle), expedited shipping applies only to the first kit.